Privacy disclaimer

Personal data we process

Rentec processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address details
• Email address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone
• Location data
• Information about your activities on our website
• Internet browser and device type

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have permission from parents or guardians. However, we can't check if a visitor is over 16. We encourage parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at rentec@rentec.be, and we will delete this information.

For what purpose and on what basis we process personal data

Rentec processes your personal data for the following purposes:

• Sending our newsletter and/or advertising brochure
• To be able to call or e-mail you if necessary to carry out our services
• To allow you to create an account
• Rentec analyzes your behavior on the website in order to improve the website and to tailor the range of products and services to your preferences.

How long we store personal data

Rentec does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:
(Category) personal data > 2 years
Personalia > 2 years
Address > 2 years
Etc. > 2 years

Sharing personal data with third parties

Rentec only provides to third parties and only if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

Cookies, or similar techniques, that we use

Rentec uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Rentec uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferences are remembered. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that keep track of your browsing habits so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. In addition, you can also delete all information previously saved via the settings of your browser.

Cookies explanation

Cookies are also placed on this website by third parties. These are for example advertisers and/or social media companies. Below an overview:

On our website we use the following categories of cookies:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features. Without these cookies, services you have asked for, like remembering your login details or shopping basket items, cannot be provided.

Performance cookies

These cookies collect anonymous information on how people use our website. For example, we use Google Analytics cookies to help us understand how customers arrive at our site, browse or use our site and highlight areas where we can improve, such as navigation, shopping experience and marketing campaigns. The data stored by these cookies never shows personal details from which your individual identity can be established.

Functionality cookies

These cookies remember choices you make such as the country you visit our website from, language and search parameters such as size, color or product line. These can then be used to provide you with an experience more appropriate to your selections and to make the visits more tailored and pleasant. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

Social media cookies

These cookies allow you to share what you've been doing on the website on social media such as Facebook and Twitter. We have no control over these cookies. Please refer to the respective privacy policies for how their cookies work.

Google Analytics

We also use third party services such as Google Analytics to collect information about visitors to our website. This information is aggregated to determine number of visits, average visit duration, pages viewed, etc. We use this information to measure site usage, as well as to improve the content and value of our site. More information about how Google processes your information can be found in Google's privacy policy. If you want to disable Google Analytics in your browser, follow these instructions

View, modify or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Rentec and you have the right to data portability. This means that you can submit a request to us to send the personal information we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to rentec@rentec.be.

To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Rentec would also like to point out that you have the possibility to file a complaint with the national supervisory authority, the Privacy Commission.

How we protect personal data

Rentec takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via rentec@rentec.be.